International Tool Industries

Terms & Conditions

Last updated: 10 July 2025

These Terms and Conditions ("Terms") govern your use of the International Tool Industries website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms constitute a legally binding agreement between you and International Tool Industries. Your continued use of the website constitutes acceptance of any modifications to these Terms.

Definitions

"Company" refers to International Tool Industries, a company registered in Ireland.

"Customer" refers to any individual or entity that purchases products or services from us.

"Service" refers to our website, online ordering system, and related services.

"Products" refers to all tools, equipment, and merchandise offered through our platform.

Account Registration

To access certain features of our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Promptly update your account information when necessary
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms or pose security risks.

Use of Website

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the website
  • Interfere with the proper working of the website
  • Use automated systems to access the website without permission
  • Transmit any viruses, malware, or harmful code
  • Impersonate any person or entity

Pricing & Cost Display

Transparent Pricing: Your cost price is shown on the screen when processing your purchase. This helps you understand the exact cost before finalizing your order.

All prices displayed on our website are:

  • Shown in Euros (€) unless otherwise specified
  • Subject to change without notice
  • Valid at the time of order placement
  • May vary based on your account type and volume discounts

We reserve the right to correct any pricing errors and will notify you of any significant price changes before processing your order.

Ordering Process

When you place an order through our website:

  • You are making an offer to purchase products at the stated price
  • We reserve the right to accept or decline your order
  • Order confirmation will be sent via email
  • All orders are subject to availability
  • We may require additional verification for large orders

Fast Processing: Orders received before 2.00pm will be dispatched for next day delivery. This ensures you receive your products as quickly as possible.

Payment Terms

We offer two payment options:

Card Payment

Immediate payment using major credit cards. Payment required before dispatch for instant processing.

Invoice Payment

Trade account customers can pay by invoice. Credit terms available subject to approval with payment due within agreed terms (typically 30 days).

Late payment charges may apply to overdue accounts. We reserve the right to suspend credit facilities for accounts in arrears.

Delivery & Shipping

Fast Delivery: We offer a nationwide delivery within 48 hours maximum, from receipt of order. Our efficient logistics network ensures prompt delivery across the country.

Carriage Free Orders: Orders are subject to a minimum order of €200.00 net of VAT. Orders below this threshold may incur additional shipping charges.

Heavy Items: Power Washers over 30Kg's may be subject to a carriage charge of €30.00* due to their weight and special handling requirements.

*Please check this with your Account Manager, before goods are dispatched. They can provide specific information about your order and any applicable charges.

Delivery times are estimates and may vary due to factors beyond our control. We are not liable for delays caused by weather, traffic, or other circumstances.

Returns & Refunds

Returns are accepted under the following conditions:

  • Items must be returned within 30 days of delivery
  • Products must be in original condition and packaging
  • Return authorization must be obtained before returning items
  • Custom or special-order items may not be returnable
  • Return shipping costs may apply

Refunds will be processed within 5-7 business days of receiving returned items. Refunds will be issued to the original payment method.

Warranty

Products are covered by manufacturer warranties. We provide:

  • Assistance with warranty claims
  • Coordination with manufacturers for repairs
  • Replacement of defective items where applicable

Warranty terms vary by manufacturer and product. Warranty does not cover damage from misuse, normal wear, or accidents.

Limitation of Liability

To the maximum extent permitted by Irish law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the purchase price of the products
  • We are not responsible for business losses or interruption
  • This limitation applies regardless of the legal theory of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be excluded under Irish law.

Intellectual Property

All content on this website is protected by intellectual property rights:

  • Website design, text, graphics, and logos are our property
  • Product images and descriptions may be owned by manufacturers
  • You may not reproduce, distribute, or modify our content without permission
  • Brand names and trademarks belong to their respective owners

Privacy & Data Protection

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which complies with GDPR and Irish data protection laws.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

Continued use of our services after changes constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.

Governing Law & Jurisdiction

These Terms are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms & Conditions, please contact us:

International Tool Industries
Killyleen Ballinode,
Co. Monaghan, H18 HT63
Ireland
Email: sales@internationaltoolindustries.com
Phone: +353 047 84473 (Account) | +353 047 30650 (Sales)