As International Tool Industries close in on their third successful year in business and having past the tribulations of 2020 and the lockdowns, they can only report excellent trading conditions, since commencing business in late 2018.

Through pure determination and hard work, the whole ITI team stayed focused on achieving what they set out to achieve and that was to become a recognised supplier of Makita power tools and Benman hand tools, into the Hardware and Builders Merchants industries nationwide.

Their objective was and still is to offer their wide customer base a reliable and dependable service, each day. Having been awarded a trophy of recognition for their service from the Expert buying group for 2020, was a welcomed award and are hoping to improve on this for the future.
Don O’Toole the general manager goes onto say, apart from the team of people we have working for us, we couldn’t have achieved the results we have without the commitment from our dedicated and loyal customer base. As they say, there are strength in numbers and this has proven to be the fact, now with over 350 active accounts on our books, all looking to build on our relationship, placing orders more regular than before. One of the keys of making a success with any business is stock availability and if you have that right, you are going the right direction.

Even though 2021 has been a challenging year, with price increases and endless logistical problems, I.T.I have managed to keep control of their day-to-day activities. Their biggest commitment this year was to invest in stock, and they continue to do so. They are proud to say that their pick rate in the current times is running at 95%, offering total customer satisfaction.

They are now looking forward to 2022 and meeting a long list of customers at the Hardware show, April 24th & 25Th next.